Privacy Policy

Introduction

Ignite CFO Group ("Company," "we," "us") operates Spark by Ignite at spark-by-ignite.vercel.app (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you consent to the practices described in this policy. If you do not agree, please do not access or use the Service.

1. Information We Collect

Personal Information

We collect information you voluntarily provide when creating an account or using the Service, including:

• Full name
• Email address
• Phone number
• Instagram handle
• Salon or business affiliation

Usage Data

We automatically collect certain information related to your use of the Service, including:

• Content post and assignment data (themes, captions, completion status)
• Device and browser information
• IP address and general location

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Manage content assignments and team coordination
• Send SMS notifications about assignments and reminders (with your consent)
• Respond to your inquiries and provide support
• Monitor usage patterns and improve the user experience

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We use trusted third-party services to operate the platform. These providers have their own privacy policies and handle data according to their terms:

• Supabase — Database hosting and authentication
• Twilio — SMS messaging delivery
• Vercel — Application hosting

We only share the minimum data necessary for these services to function. We encourage you to review their respective privacy policies.

4. SMS Messaging

By providing your phone number and opting in, you consent to receive SMS notifications from Spark by Ignite related to content assignments, reminders, and team updates. Please note:

• Message frequency varies based on your assignment schedule and team activity
• Message and data rates may apply depending on your carrier and plan
• Reply STOP to any message to opt out of SMS notifications
• Reply HELP for assistance or contact us at josh@ignitecfogroup.com
• Your consent to receive SMS is not a condition of purchasing or using the Service
• We do not share your phone number with third parties for marketing purposes

5. Data Retention & Deletion

We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove or anonymize your personal data within 30 days, except where we are legally required to retain it. Assignment history and aggregated, non-identifiable usage data may be retained for analytics purposes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your account and personal data
• Opt out of SMS notifications at any time by replying STOP

To exercise any of these rights, contact us at josh@ignitecfogroup.com.

7. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS/TLS) and secure cloud infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Ignite CFO Group
Email: josh@ignitecfogroup.com
spark-by-ignite.vercel.app